Front Desk Application

The UWC is hiring a Front Desk Team Member! 

This position is only for Federal Work Study recipient(s)

The position is for the Fall 2026 semester. 

Position: FWS #581

Purpose/Role: This is currently an in-person, on-campus position.

This student assistant (SA) position serves as a receptionist for the University Writing Center front desk and assists the Director and Coordinator(s) with administrative tasks for the UWC. As a front desk team member, you will help us create a friendly and welcoming environment for students seeking our services.

Job Duties: Training and ongoing support for all job duties will be available.

  1. Greets and receives students who visit the UWC, explains our policies and services, answers telephone/Zoom calls, and makes referrals to other campus resources.
  2. Manages student appointments in Beach Connect (check-in, check-out, cancel, reschedule, and make appointments).
  3. Monitors Zoom rooms and assists both tutors and students with troubleshooting Zoom and technical issues.
  4. Attends all training sessions and staff meetings.
  5. Keeps an organized and friendly environment.
  6. Assists the UWC Director and Coordinator(s) with any other assigned tasks.

Qualifications:

  1. Active student at ÀóÖ¦ÊÓƵ enrolled in at least 6 units during the semester of employment.
  2. Cumulative GPA of 2.5 or higher in all courses at ÀóÖ¦ÊÓƵ.
  3. Strong customer service skills, attention to detail, and ability to work independently.
  4. Knowledge of other resource centers and online tools to refer students to (desired).
  5. Experience using Zoom (desired).
  6. Experience with the Beach Connect appointment system (desired).
  7. Experience utilizing Microsoft Office suite (Outlook, Word, Excel, PowerPoint), Qualtrics, and PDF editor/viewer (desired).
  8. Speaks a second language (desired).

Pay rate: $16.90/hr 

Application Process: Please submit the following to UWC@csulb.edu using your campus email address:

  • cover letter
  • resume
  • work availability (For example: Monday 10 am - 1 pm)
  • as well as your accepted Federal Work-Study award (from your my ÀóÖ¦ÊÓƵ financial aid portal) for the current semester & year. The award can be a screenshot or a PDF file -- it must contain your full name, semester & year of the award, and the full award amounts. 

Please use the subject line “UWC Student Assistant Application – Last Name, First Name" format using your campus email address. Only applications submitted through email will be reviewed. 

 

Applications will be reviewed as they are received and until the position is filled.